Privacy Policy

This Privacy Policy explains how DNB Academy ("we", "us", or "our") collects, uses, and protects the personal information you provide when you visit our website or engage with our programs and services.

1. Information We Collect

We collect information that you provide directly to us and information gathered automatically when you use our website:

• Information you provide — such as your name, email address, phone number, and any details you submit through our forms, applications, surveys, or when booking a call.
• Communications — messages you send us by email, WhatsApp, or other channels, and our correspondence with you.
• Automatically collected information — such as your IP address, browser type, device information, pages visited, and how you interact with our site, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website, programs, and services;
• Respond to your enquiries, process applications, and schedule calls;
• Send you relevant information, updates, and marketing communications (where you have consented or where permitted by law);
• Understand how our website is used so we can improve it;
• Comply with legal obligations and protect our rights.

3. Marketing Communications

Where you have provided consent, we may send you promotional messages by email or SMS about our programs and offers. You can opt out at any time by using the unsubscribe link in our emails, replying to opt out of SMS, or contacting us at support@dnbacademy.eu.

4. Cookies & Tracking

Our website uses cookies and similar technologies, including analytics and advertising tools, to understand usage and improve your experience. For more detail, please see our Cookies Policy. You can control cookies through your browser settings.

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our business (such as payment processors, email and CRM platforms, scheduling tools, and analytics providers), and only to the extent necessary for them to perform their services. We may also disclose information where required by law or to protect our legal rights.

6. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have rights over your personal information, including the right to access, correct, delete, or restrict its use, and the right to object to certain processing or withdraw consent. To exercise any of these rights, contact us at support@dnbacademy.eu.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.