Refund Policy
Effective Date: January 1, 2020
Thank you for choosing www.dnbacademy.net for your educational and creative needs. Please review our refund policy carefully before making any purchases. By purchasing products or services from our website, you agree to abide by this refund policy.
All Sales Final: All sales of products and services on www.dnbacademy.net are final. We do not offer refunds or exchanges for any reason unless explicitly stated otherwise in this policy or as required by applicable law.
Mentorships: For mentorship programs, there are no refunds under any circumstances. This policy is due to the scheduling commitments and manual labor involved in providing personalized mentorship sessions. Once a session is scheduled and reserved, resources are allocated, and time slots become unavailable for other participants.
Courses: Similarly, for courses offered on our platform, including downloadable content such as videos, documents, and other materials, there are no refunds. Once the content is accessed or downloaded, it is considered delivered, and refunds will not be issued.
Sample Packs and Preset Packs: Our sample packs and preset packs are digital products that cannot be returned or refunded once purchased. Due to the nature of digital downloads, refunds are not available.
STREAMPASS: The STREAMPASS subscription service also follows our no-refund policy. Once a subscription is activated and payments are processed, refunds will not be provided.
Fraud, Scamming, and Piracy: www.dnbacademy.net takes fraudulent activities, scamming, and piracy seriously. If we suspect any such activities related to purchases or use of our products/services, we reserve the right to take legal action. This includes pursuing legal remedies through our local laws and courts in Portugal.
Contact Us: If you have any questions or concerns about our refund policy or need assistance with your purchase, please contact our customer support team at [email protected]
This refund policy is subject to change without prior notice. Please check this page periodically for updates.
Thank you for your understanding and cooperation.